top of page
Frequently asked questions
We recommend booking 12-18 months in advance for weddings, especially during peak season. However, if your date is available, we'd love to work with you no matter how soon your event is.
Yes! We proudly serve Rochester, the Finger Lakes, Buffalo, Syracuse, and surrounding areas.
Absolutely. Booking both services together provides a seamless experience with one team working together to capture every moment of your day.
Every wedding is unique, but you can expect hundreds of professionally edited, high-resolution images that tell the complete story of your wedding day.
Your photos and video are carefully edited to ensure the highest quality. Typical turnaround times will be discussed before your wedding, and we'll keep you updated throughout the process.
Yes. Every image is professionally edited for color, exposure, and overall quality while maintaining a natural, timeless look.
Yes! Engagement sessions are available and are included with select wedding packages. They're a great way to get comfortable in front of the camera before your wedding day.
Absolutely. We always bring backup cameras, lenses, lighting, memory cards, and other essential equipment to every wedding.
Yes. We carry liability insurance and can provide proof of insurance to your venue if requested.
Booking is easy! Once you've selected your package, we'll send you a contract and deposit invoice to officially reserve your wedding date.
Of course. Every wedding is different, and we're happy to create a package that fits your timeline, coverage needs, and budget.
No worries! We always have backup plans and creative ideas for indoor or covered locations. Some of our favorite wedding photos have been taken on rainy days.
Your final images and videos are delivered through an online gallery that's easy to view, download, and share with family and friends.
While weddings are our specialty, we also provide photography and videography for engagements, family portraits, senior photos, corporate events, school events, holiday parties, birthdays, anniversaries, fundraisers, and many other special occasions.
Yes! Through our sister company, Tones Entertainment, we also offer professional DJ entertainment, photo booths, ceremony audio, uplighting, and more. Booking multiple services together gives you one experienced team working seamlessly throughout your event.
Yes! Many clients combine photography, videography, DJ entertainment, and photo booth services into one customized package. It's a convenient way to simplify planning while working with a team that already knows how to work together.
Yes. We regularly coordinate with venues, planners, florists, caterers, DJs, and other vendors to help your event run smoothly. If you've also booked Tones Entertainment for DJ or photo booth services, our teams work together seamlessly to provide an even more organized experience.
bottom of page